Terms of Service & EULA

<p>Effective date: June 1, 2026 | Last updated: June 1, 2026</p> <p>This End-User License and Service Agreement (the “Agreement”) is between you and Sagaway OÜ (brand name “Sagaway”, hereinafter “we” or “us”) regarding your use of the “LightUp” application and related services (collectively, the “Service”). Please read it carefully before use. <strong>By downloading, installing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement.</strong></p> <h2>1. About the Service</h2> <p>“LightUp” is a humanistic AI product centered on companionship and remembrance. It keeps you company through conversation, remembers the experiences you choose to share, and helps you look back on your growth in the form of “achievements.” The Service is experiential and companionship-oriented; it <strong>does not provide medical, psychological, legal, investment, or other professional advice</strong>, and is not a substitute for help from qualified professionals.</p> <h2>2. Accounts and Security</h2> <p>You may need to register an account to use the Service. You are responsible for activity under your account and for safeguarding your credentials. Please notify us promptly of any unauthorized use.</p> <h2>3. License</h2> <p>Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the Service for your personal, non-commercial purposes only.</p> <h2>4. Acceptable Use</h2> <p>You agree not to use the Service to:</p> <ul> <li>violate laws, regulations, or public order and good morals;</li> <li>infringe others’ rights, or upload unlawful, infringing, harassing, hateful, or violent content;</li> <li>endanger network security, including reverse engineering, unauthorized access, scraping, bulk harvesting, or interfering with the Service;</li> <li>impersonate others, or engage in fraud or distribution of malicious programs;</li> <li>use the Service for commercial purposes not expressly permitted by this Agreement.</li> </ul> <h2>5. Your Content</h2> <p>You retain rights to the content you input or record through the Service (“User Content”). To provide the Service (such as storage, generating memories and achievements, and cross-device sync), you grant us a limited license to process it as necessary for those functions. You are responsible for your User Content and must ensure it does not infringe third-party rights. Our handling of your personal information follows the <a href="/privacy">Privacy Policy</a>.</p> <h2>6. AI-Generated Content</h2> <p>The Service includes content generated or assisted by artificial intelligence. Due to technical limitations, <strong>AI-generated content may be inaccurate or incomplete</strong>; it is for companionship and reference only and does not constitute professional advice or any commitment. “Achievements” and the like are designed for product experience and do not represent official certification or factual conclusions.</p> <h2>7. Intellectual Property</h2> <p>The intellectual property in the Service and its software, interface, visual design, trademarks, official achievement library, and the like (excluding User Content) belongs to us or the respective right holders. Without written permission, you may not copy, modify, distribute, or use it for commercial purposes.</p> <h2>8. Changes and Interruptions</h2> <p>We may update, adjust, suspend, or terminate all or part of the Service from time to time. For interruptions caused by maintenance, upgrades, force majeure, or third parties, we will make reasonable efforts to reduce the impact.</p> <h2>9. Disclaimers and Limitation of Liability</h2> <p>To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. We are not liable for indirect, incidental, or consequential losses arising from the use of or inability to use the Service. This clause does not exclude or limit liability that cannot be excluded or limited under applicable law.</p> <h2>10. Termination</h2> <p>If you breach this Agreement, we may restrict or terminate the Service to you as appropriate. We favor resolving disputes through appealable, cool-down processes rather than simple bans. You may also stop using the Service and close your account at any time.</p> <h2>11. Governing Law and Disputes</h2> <p>The formation, validity, interpretation, and performance of this Agreement are governed by the laws of the mainland of the People’s Republic of China. Disputes arising from this Agreement shall be resolved through friendly negotiation; failing that, either party may bring a lawsuit to the people’s court with jurisdiction at our location.</p> <h2>12. Changes to This Agreement</h2> <p>We may revise this Agreement from time to time. For material changes, we will notify you through reasonable means such as in-app notices. Your continued use after a change constitutes acceptance of the updated Agreement.</p> <h2>13. Contact Us</h2> <ul> <li>Company: Sagaway OÜ (Sagaway)</li> <li>Email: support@sagaway.ai</li> </ul>